229 Bet Privacy Policy – How Safe Is Your Data With Us

Welcome to 229 Bet. This Privacy Policy explains how 229 Bet collects, uses, and protects your personal information. By using our website or mobile app, you automatically agree to this policy.

229 Bet believes privacy is a fundamental right. We treat your information as a trust — you shared it with us in confidence, and we handle it with the respect it deserves.

This document is written in plain language so every user can easily understand what happens to their data. If any part is unclear, our support team is always ready to help.

229 Bet collects the following types of information:

229 Bet collects information in the following ways:

229 Bet uses your information for the following specific purposes:

• Account Management: Ensuring registration, login, identity verification, and account security.
• Transaction processing: Processing deposits, withdrawals, and other financial transactions securely.
• Service Delivery: Providing betting, gaming, and entertainment services, and delivering a personalized experience.
• Contact: Sending transaction confirmations, bonus notifications, and important updates.
• Fraud Prevention: Detecting suspicious activity and preventing money laundering (AML).
• Legal Compliance: Meeting the requirements of licensing authorities and applicable laws.
• Service Improvement: Continuously improving platform performance and the overall user experience.
• Responsible Gaming: Identifying problematic gambling behaviour and providing timely support.

229 Bet does not sell your data. However, in certain circumstances, limited information may be shared with select parties:

• Payment Processors: Only the information necessary to process transactions with bKash, Nagad, Rocket, and banks.
• Identity verification services: Trusted third-party verification agencies for the KYC process.
• Legal authority: Information required pursuant to court orders, regulatory authority requests, or legal obligations.
• Technology partners: Cloud service and technology providers for platform operations — bound by strict confidentiality agreements.

To keep your data secure, 229 Bet uses industry-leading technology:

• AES-256 Encryption: All stored data is encrypted using military-grade encryption technology.
• SSL/TLS 3.0: All data transmissions are fully secured in transit.
• Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
• Firewall & DDoS protection: Servers and data are protected against cyber attacks.
• Real-time monitoring: Our 24/7 security monitoring team detects suspicious activity in real time.
• Regular Security Audits: Independent security experts conduct regular system audits.
• Data Backup: Automated hourly backups ensure no data is ever at risk of being lost.

229 Bet uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain features on the platform.

229 Bet does not retain data longer than necessary. Retention periods vary by data type:

• Account information: For the duration of the active account and for 5 years after closure (as required by law).
• Transaction records: 7 years (in accordance with financial regulatory requirements).
• KYC documents: 5 years after account closure.
• Support Contact: 3 years.
• Log & activity data: 1 year.
• Marketing Preferences: Until you opt out.

Once the retention period expires, data is securely deleted or anonymised.

Under GDPR and international privacy laws, you have the following rights:

229 Bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors.

If a parent or guardian believes their child has registered using a false age, please notify us immediately. We will close the account and delete any data collected.

229 Bet reserves the right to update this Privacy Policy as needed. For any significant changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• An SMS notification will be sent to your registered mobile number.
• A banner notification will be displayed upon login.
• A minimum of 14 days' notice will be given before any significant changes take effect.

Continuing to use the platform after a revised policy takes effect will be considered your acceptance of the new policy.

Send any questions, complaints, or rights-related requests regarding this Privacy Policy to:

• Email: support@229bet.wine (Subject: Privacy Request)
• Live Chat: Directly on the platform — available 24/7
• Response Time: 48 hours for general requests; 30 days for data deletion or access requests